Healthmark Group’s first priority is confidentiality for all patients and our partnering facilities. We use secure HIPAA compliant 128-bit SSL encryption to insure all protected health information (PHI) remains secure.
What is HealthMark’s protocol for accuracy?
Documents provided for authorization are reviewed for authenticity (Medical Authorizations, Subpoenas, Disability Requests, Referring Physicians, etc) The chart pulled by the practice is reviewed against the request to verify the correct chart is processed by our staff (Name and Date of Birth – Social when available) Account manager verifies the scope of the request is met prior to and after scanning requested documents (All records, particular date ranges as authorized, limitations on sensitive information, etc) Quality Control steps taken in the field are independently verified by a processor in our Corporate Office. Recipient information is verified prior to release and the chart is matched to a unique delivery manifest created for each record. For requests released by fax an assurance is obtained that the fax machine is in a secure location prior to transmittal.