When compliance and speed count, turn to us and experience

The HealthMark difference

Our mission is simple:
access to health information.

Release of Information

Release of Information (ROI) has become a highly demanding and complex process creating an increased amount of risk for healthcare providers. Facilities are under constant pressure to respond quickly to various needs for protected health information (PHI).

We’ll handle requests for medical records, billing records and diagnostic imaging.

Requestors typically include insurance companies, auditors, referring physicians, patients, attorneys and governmental agencies to name only a few.

  • Reduced Overhead Expenses
  • Electronic Accounting of Disclosures
  • Web-Based Monitoring and Tracking
  • HIPAA Compliance and Secure Messaging
  • No Equipment or Software Required
  • Online Reporting and Audit Logs
  • Online Payment and Record Download for Requestors
  • EHR Integration

With technology at our core, we developed MedRelease™, a next generation ROI platform.

Education Center

Understanding The Release of Information Process

Investments in Patient Privacy For the Secure Release of Records

HIPAA Authorization: A Better Path to Protecting Patient Privacy

The Case of the Shady Gang: Misuse of Patient-Directed Requests

Audit & Review Services

Our Audit & Chart Review Services provide consistency, security, and peace of mind by ensuring stringent deadlines for releasing medical records are achieved without disrupting your daily operations.

Clinical Form Support Services

Physicians and clinical staff are often overwhelmed with forms to complete on behalf of their patients. Our Clinical Forms Completion Service is a turnkey solution to ensure all Short/Long Term Disability and Family Medical Leave Act (FMLA) forms are completed accurately and delivered timely to patients, insurance companies and employers.

HealthMark’s Clinical Forms Specialists allow you and your team to focus on providing quality care in the exam room with less administrative burden while we optimize the patient experience when requesting this information. Our dedicated team of medical professionals and credentialed HIM staff serve as an extension of your business.

Immediate Savings


We enable medical facilities and providers to optimize ROI efficiency and reduce in-house operating expenses.



We offer patients and providers the ability to request and receive records digitally within 24-48 hours, at no cost.

Fast Turnarounds


All requests are addressed within 24-48 hours.

Risk Mitigation


Our multi-level quality review process ensures all requests meet the requirements of HIPAA and only records appropriate for release are disclosed to requesting parties.

Advanced Technology


Our software, MedRelease™, streamlines the process for fulfilling requests and serves as a tracking, reporting, and HIPAA-compliant communication tool.

Full Transparency


Through MedRelease™, our partners have access to track status, generate reports, and communicate directly with the HealthMark team on demand.


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